If you have any questions that have not been answered here, please use our contact form and a PSA Customer Service Department member will support you.
PSA also grades major sporting event tickets such as those from the MLB regular season, All-Star games, Playoffs, World Series, NFL regular season, Super Bowl, NBA regular season, NCAA Finals, etc. Since entertainment tickets are serviced on a case-by-case basis, please fill out a ‘Research Request’ in the Customer Request Center to see if your ticket is eligible.
PSA will begin authenticating and grading tickets from Ticketmaster, TicketTron, Tickets.com and other select 3rd party ticket providers for sporting events. Special designations may be added to labels to distinguish 3rd party ticket providers. PSA will not be processing any print-at-home tickets.
Due to the printing process and type of paper stock used on some tickets, fading of the ink may occur, which could affect the grade if re-submitted under one of our review or reholder services. As a reminder, tickets are not covered by the PSA Financial Guarantee of Grade & Authenticity, nor is PSA responsible for any type of fading that may occur once a ticket is encapsulated in a PSA holder.
If you are looking to submit multiple items, it is probably in your best interest to join the PSA Collector’s Club. As a Collector’s Club member, you would be able to take advantage of the Collectors Club Value Pricing and/or Quarterly Grading Specials that PSA offers exclusively to Collector’s Club members. You can view more information on joining the Collector’s Club here.
If you are only looking to submit a few items, you may submit as a non-member. You can find more information on the PSA Grading Services here.
Once you are ready to submit, you will need to fill out a submission form via the Online Submission Center. Once completed and printed, you must mail the submission form, along with your item(s) and method of payment, to PSA. To determine the appropriate shipping address, please refer to “Step 4” of the Submission Center.
Autographed cards dated pre-1998 and/or those not certified directly by the manufacturer must be submitted through the Card and Autograph Dual Service. With this service, PSA will authenticate both the card and autograph. You also have the option to grade the condition of the card and/or autograph with this service. You can find more information on this service here.
Autographed cards that are certified through the manufacturer and dated 1998-present can be submitted at any regular service level, Collectors Club Value pricing or Quarterly Grading Specials that it qualifies under. However, please note that under these services, only the card will be evaluated.
Card by card, you have three options to mix and match:
Ship Back: for the favorites wanted back in hand.
Send to the PSA Vault: for on-demand sales and fully-insured security.
Sell on eBay: for the fastest path to sell your graded cards. Select your start day, starting price, and list as a 7-day auction.
Send your entire order to one place, or pick and choose the right spot for each new grade—the power is yours.
Selections can be managed from the moment grades are ready until the order moves to Complete, and to provide you time to game plan the landing spot of each card, grades are now revealed earlier in the process.
As always, every card entering the PSA grading room is examined by at least two authentication and grading professionals.
After an initial assessment by the first grader, each card is reviewed again to ensure authentication and grading accuracy. This review was previously titled QA1, and it’s now been folded into the Grading stage.
Payment is now requested when grading is completed, and grade reveals are available once payment is received.
QA Checks (formerly QA2) assesses the condition of the holder. Upon passing review, quality assurance is concluded.
At this point, the window to select and manage destinations closes, the order moves to Complete, and cards are prepared for shipping.
By selecting the Card and Autograph Dual Service, both the quality of the card/ticket and autograph will be notated on the label with individual numerical grades on a scale of 1-10, with 10 being best. This service is available for most licensed autographed cards, regardless of the era, whether the card came direct from a manufacturer or was signed afterwards. As part of the service, each signature will be certified by our autograph authenticators prior to assigning the numerical grade, so you get the best of both worlds from the world’s leading brand.
If you are uncertain about whether or not PSA can authenticate and/or grade your cards, tickets, packs, pins, and/or coins, you can do one of the following:
Go to the Customer Request Center and complete a ‘Research Request’. Include front and back images of the item along with any additional information from a published, reputable source (online links permitted) that lists specifications about your item. We will follow up with you via email to confirm whether the item can be submitted or not.
You may always submit the item without prior confirmation; however, please be advised that if we cannot grade your item, we will return it without encapsulation and you will be responsible for the return shipping charges.
Note: Although we may have authenticated and/or graded an item in the past or may have previously stated that we could create specifications for the type of item you are submitting, we will not know for certain whether the item can be authenticated until it is physically in our possession.
If you need to update or change your address on any current orders, please use our contact form and a PSA Customer Service Department member will support you. Please have your order number(s) and new address ready before you call or provide it in your email. Changing your address in your account does not affect orders currently in the grading process. Once your order is completed, we cannot update or change your address.
To provide better security for its growing customer base, PSA added a cost-free “SecureScan” service in 2019. The imaging feature involves taking front and back scans of PSA-encapsulated items with high-resolution scanners and making those images available on the PSA website. At present, the free benefit is available to all customers across each of the following service levels: Economy, Regular, Express, Super Express, Walk-Through, and all Premium.
Currently, PSA is imaging cards, tickets, and packs only, and uploading them to its online Certification Verification site (www.PSAcard.com/cert). This is extremely useful for collectors looking to verify the details of an item, including its cert number, before making a purchase. SecureScan provides collectors with high-quality images to use on the PSA Set Registry as well as for their records including insurance purposes. Customers need to download the images directly from the Cert Verification page. PSA is not accepting any images from customers for uploading to the Cert Verification page; the item must be in-house and imaged by PSA to be uploaded.
Once you are ready to submit your items, you must fill out a submission form via the Online Submission Center. Once completed, you will mail in the item(s) with your form(s) directly to PSA. To determine the appropriate shipping address, please refer to “Step 4” of the Submission Center. Keep in mind that if you are a Collector's Club member, you will have access to our Collectors Club Value Pricing (listed under our Pricing Schedule for PSA Services) and Quarterly Grading Specials (listed on our Collector Club Specials page). If you are not a member, you can read more about joining the Collector’s Club here.
You also have the option of submitting your items to us at a trade show, where we will have a booth set up to accept submissions. The Show Schedule, which is always available online, is regularly updated and also lists the services we will be performing at each event.
Please be advised that if your item fails to pass our process, you will still be responsible for the charges. Additionally, prior to submitting items to PSA for encapsulation, we recommend you check here for the most up-to-date list of items that PSA grades and our available holder sizes.
Each Service Level, Holder Size and Type of Submission will need to be submitted separately, with their own submission form and charges. However, you may ship all of these submissions to us in the same box, bearing in mind that they will have to be shipped back separately. Please make sure you go back to your Online Submission Center Dashboard to generate a Multi-Submission ID packing Label.
For more information on how to ship your items, please refer to the Packing Guidelines page on our website. Be advised that if the item is not easily retrievable through the packaging, is poorly packed and/or is damaged in transit, your package may be refused.
PSA will correct any mislabeled item(s) free of charge. If you believe your item is mislabeled, please submit a Label Correction Request via the Customer Request Center. You can do so by logging into your account and clicking on Customer Request Center. You will need to provide front and back photos of your item. This will be sent directly to the research team and they will verify whether the item is mislabeled. If they confirm, they will provide instructions on how to send the item back for correction at no cost.
As part of these instructions, we will email you a pre-paid FedEx shipping label to spare you the additional cost of mailing your item(s) back, but please note that you may only include the mislabeled item(s) in this package. The label will expire within 30 days of issuance. If it is determined that the item(s) have no errors, then you will be responsible for the full return shipping fee.
If your order is still in process with PSA, you will receive an email to “Review Your Order” once it finishes Research and ID. This will allow you to report any errors for correction before the order is completed.
Whether orders are routed to one place or split between options, the cost to ship is the same. The rate is determined by overall card count and declared value—not where the cards end up. One submission, one fixed shipping fee.
PSA guarantees that all cards submitted to it shall be graded in accordance with PSA grading standards and under the procedures of PSA. If PSA, in fact, concludes that the card in question no longer merits the PSA grade assigned or fails PSA’s authenticity standards, PSA will either: 1) Buy the card from the submitter at the current market value if the card can no longer receive a numerical grade under PSA's standards, or 2) Refund the difference in value between the original PSA grade and the current PSA grade if the grade is lowered. In this case, the card will also be returned to the customer along with the refund for the difference in value.
Restrictions apply. Read the full PSA Financial Guarantee of Grade & Authenticity for complete details.
Tamper-evident means that if someone does attempt to violate the holder, it will leave some evidence that the holder has been compromised. There are different ways that the holder will show evidence of such tampering. Since 1991, PSA has utilized a tamper-evident holder to encapsulate collectibles such as trading cards, tickets, autographs, etc. Click here for additional information about the PSA Holder.
The PSA Dealer Program is designed for PSA customers who desire to be licensed to either (i) use the PSA trade and service marks, (ii) advertise with PSA, (iii) act as PSA’s representative in accepting cards from the public for grading by PSA, (iv) collect the grading fees charged by PSA and/or (v) participate in PSA’s Preferred Pricing Program.
Customers interested in joining the PSA Dealer Program are required to fill out an application, which includes a formal background check, as the first step in the consideration process. To determine eligibility, PSA will weigh heavily the applicant’s ability to meet our basic prerequisites and the results of the background check. Providing specific details related to past submissions, advertisements, sales of PSA products, and support of PSA services in general will assist us when reviewing the application. If you would like to apply for the Program, please visit the PSA Sales page and fill out the “Contact Sales” form.
Note: Any entity or individual who 1) has, or has key employees who have, been convicted of a felony in the last five years, 2) has spent less than $25,000 per year, or 3) otherwise fails to meet PSA standards for honesty, integrity, financial responsibility and general reputation is disqualified from further consideration for the PSA Dealer Program.
It can be frustrating when there is a difference in opinion regarding the condition of your item. However, it is important to note that we have a minimum of two or more, professional graders review your item and they must agree upon a grade. Although their opinion may differ from your personal perception of the item in question, please know that differences of opinion can occur when determining the quality of any item. Nevertheless, PSA is here to provide a third-party, unbiased opinion to ensure that our customers (whether a buyer, seller or collector) receive the most accurate estimation of the item. Please read through the PSA Grading Standards available online to gain insight as to why our graders may have provided the result listed on the item.
If you still disagree with the results, you may resubmit it for Review; however, this is a paid-for service, and you will be responsible for the full grading fee and shipping charges.
PSA can review any card(s) that you feel warrants a different grade. To utilize our Review service, please fill out a submission form via the Online Submission Center and select “Review” as the Submission Type. Then select the appropriate Service Level.
A “Qualifier” is a term used when an item meets all of the criteria for a particular grade but may still have one significant flaw. There are six PSA Qualifiers, two of which are required, and four that are optional.
Required Qualifiers
MK (Marks) Any and all cards with writing, ink marks, pencil marks, etc. or evidence of the impression left from the act of writing will be designated "MK"
MC (Miscut) Any and all cards that exhibit an atypical cut for the issue, which may result in portions of the subject card being cut off or more than one card being visible, will be designated "MC"
Optional Qualifiers
OC (Off Center) Cards that are off center will either by designated “OC” or will have a numerical grade that reflects the minimum centering allowed for the grade
ST (Staining) Cards with staining will either by designated “ST” or will have a numerical grade that reflects the maximum staining allowed for the grade
PD (Print Defect) Cards with printing defects will either be designated "PD” or will have a numerical grade that reflects the minimum print defects allowed for the grade
OF (Out of Focus) Cards that are out of focus or out of register with either be designated "OF” or will have a numerical grade that reflects the minimum focus standards allowed for the grade
The “No Grade” term is used when an item cannot be graded by PSA for a variety of reasons. For example, PSA will not grade items that bear evidence of trimming (N1), restoration (N2), recoloration (N3), questionable authenticity (N4), altered stock (N5) or cleaning (N7). In the event that PSA rejects an item for any of these reasons, it will be returned not encapsulated, however the full grading price is still charged, as the determination to reject a card requires review by PSA's authenticators and graders. PSA will also not grade items that do not meet the minimum size requirement (N6), were miscut by the manufacturer (N8), or items we do not grade due to being an obscure issue or not fitting in our holders (N9). Items that receive N6, N8 or N9 results will not be charged grading.
For more information, please review the PSA Grading Standards available online.
The new holders will be used for cards that fall within 25-to-40-point cardstock. Any cards above 40 will go into our “thick slabs.”
Mylar is not used on thick cards that get holdered in the new, slightly thinner card holders. In general, Mylar is used only when needed to keep an item from getting damaged. For example, odd-shaped items and die-cuts.
Recently, PSA has found that even the same card from the same set and same parallel can have different thicknesses. This means that it’s possible that you could receive the same card or parallels in two different sized holders.
PSA professionals will determine the safest holder size to use for each card submitted for grading. Therefore, we cannot accept holder-size requests.
You may submit autographed items to PSA/DNA at any trade show where we will be providing on-site authentication (our Show Schedule can be found online) or by shipping your items directly to our office.
If you are looking to mail the item(s) directly to us, you must fill out the appropriate PSA/DNA submission form(s) first. Forms are available via the Submission Center in PDF format or you may call/email Customer Service to have hard copies of the appropriate form(s) mailed to you. Our authentication prices are based on who signed the items and can be found on the PSA/DNA Pricing Schedule online.
Once you have completely filled out the submission form, you are now ready to mail it to us along with your item(s) and method of payment. Our shipping address can be found on the top-left corner of the form.
If you would like to drop off your items at one of our offices, this can be arranged. However, please know that we only accept submissions at our Woodbridge, NJ, office by appointment only and on a limited, case-by-case basis for high-value items and high-volume submissions at our Southern California location. If you would like to set up an appointment, please visit https://www.psacard.com/newjerseyoffice or call Customer Service at (800) 325-1121 for further assistance.
The PSA/DNA authentication fees are based on the signer of the item or, if multi-signed, the most premier on the item and total number of signatures. (Please note that the “Premier Autograph” is the signer that has the highest authentication price.)
If the item is single-signed, search the last name of the signer under section #1 of the online PSA/DNA Pricing Schedule. This will provide a list of signers with that last name and you should be able to find your signer on the list with the authentication price noted next to it.
If the item is multi-signed, you first will need to determine who the Premier signer is on your item. Once the Premier Autograph has been determined, please enter the last name of that signer and the total number of signatures under section #2 of the online PSA/DNA Pricing Schedule. This will provide the combined Authentication price for your multi-signed item.
If you are submitting at least 50 multi- or single-signed items, please email a list of item type and signers in our contact form to inquire about a bulk discount.
If you are uncertain about whether or not PSA/DNA can authenticate and/or grade your signed item(s), we recommend you check the list of signatures we have previously authenticated online under section #1 of the PSA/DNA Pricing Schedule. You may search this list by entering the last name of a signer in the indicated space or by selecting a specific category to search in. If you are unable to find the name of your signer here, please send us the name of the signer and a link to their bio in our contact form and a PSA Customer Service Department member will support you. A Customer Service representative will then inquire with the PSA/DNA staff to determine whether we can/cannot authenticate a particular autograph and you will be duly notified.
As part of our Autograph Authentication service, you will have the option of having the item encapsulated in one of our tamper-evident holders (holder sizes permitting) or certified with documentation. With that said, please make sure you are completing the appropriate form as there is one form for items you wish to be encapsulated (“Autograph Encapsulation Submission”) and one for items that do not require encapsulation (“Autograph Submission”). Please refer to the top-right corner of the form for the submission type.
We also use a tamper-evident label that can be applied to an object only once and cannot be reapplied to any other object. The label can be removed but will tear apart upon removal, leaving behind fragments of the label. If the label has been removed accidentally or intentionally, PSA/DNA can re-issue a label and COA at a discounted rate once we are able to verify the DNA daub on your item.
If you do not want the tamper-evident label on your item(s), you can request that the label be placed on the Letter of Authenticity (LOA). Be aware that items with an Authentication price lower than $50.00 will require the label on the item unless you upgrade the COA to an LOA and check the appropriate box on the submission form. An LOA upgrade of this fashion will also require an additional $15 charge.
By choosing the Autograph Encapsulation service, the certificate/letter of authenticity, PSA/DNA tamper-evident label, and DNA daub are forfeited. Therefore, once the item is removed from the holder, or the holder shows signs of tampering, there is no way of validating that the item had been previously authenticated by PSA/DNA, so the certification of the item becomes null and void.
The most obvious way to tell if an item has been certified is to look at the tamper-evident PSA/DNA label. It is a half-inch, oval sticker displaying a unique, six-digit, alphanumeric certification number that is used to identify the certified item in our database. This tamper-evident label can be applied to an object only once and cannot be reapplied to any other object. The label can be removed but will tear apart upon removal, leaving behind fragments of the label.
In addition to the label, all PSA/DNA-certified items come with a Letter of Authenticity (LOA) stating that PSA/DNA authenticators have examined and deemed genuine the autograph. The LOA also features the six-digit, alphanumeric certification number that matches the tamper-evident label, plus they both include a detailed, color-changing PSA/DNA embedded hologram logo for added security.
LOAs, in particular, also feature a high-resolution image of the exact item that was examined and authenticated by our staff. In this case, you have the image PSA/DNA took in-house to compare to the item in question. Furthermore, the images featured on the LOAs are also displayed on our website and are viewable when you search the certification number under the Cert Verification page.
Aside from the above, we also recommend that you read PSA Security: A Buyer’s Guide and our Ten Tips for Building a Collection. Prior to purchasing any collectible, big or small, it is critical that you first educate yourself as a consumer. These two sources will provide a wealth of information, but if nothing more, always keep in mind that you should buy from a reputable seller and buy items that have been authenticated/graded by an established third-party service such as PSA and PSA/DNA.
Letters of Authenticity (LOAs) produced by PSA/DNA have a detailed, color-changing hologram logo embedded into the paper, as well as double watermarks depicting the helix design of a DNA strand and the PSA/DNA logo. Additionally, all LOAs have a high-resolution image of the very item that was examined and authenticated by our staff, which matches the photo on our online database, and a handwritten signature from a PSA/DNA representative. Counterfeiters would have to illegally replicate the hologram technology used and spend a huge amount of money to manufacture the paper. These unique security features make it very difficult to counterfeit.
The PSA/DNA tamper-evident labels and Certificates/Letters of Authenticity have undergone gradual design changes over the years as we’re always looking for ways to make improvements to our products to combat forgeries and counterfeiting. Whether it’s changing the shape of the label from square to oval to better adhere to rounded items, or adding additional watermarks and an embedded hologram to the LOA, you can count on PSA/DNA to provide you with the most state-of-the-art technology to protect your certified items.
If you would like to upgrade your item to the new hologram LOA, please use our contact form and a PSA Customer Service Department member will support you.
Yes. In most cases our team of authenticators will be able to authenticate all the autographs of a team ball even if less common autographs are present.
Under the Autograph Authentication and Baseball Grading service, PSA/DNA takes into account both the condition of the autograph and the condition of the baseball when determining the grade. Therefore, neither the autograph nor the baseball can bear evidence of restoration and/or enhancement. In the event it is determined that either the signature has been traced over (by someone other than the signer) or the baseball shows evidence of restoration (such as signature removals, painting, re-stitching, etc.), a grade will not be issued by PSA/DNA.
Yes. PSA/DNA gives collectors the option to submit their signed baseballs under the general Autograph Grading service in order to place the emphasis on that which they value most: the autograph itself. However, if the condition of the baseball is of consequence, collectors are also able to submit under the full, Autographed Baseball Grading service, which not only assigns individual grades to the autograph and baseball, but provides an overall grade for the item as a whole.
Under the general Autograph Grading service, the autograph itself is the only element of a signed item that receives a grade, whereas under the Autographed Baseball Grading service, both the autograph and the baseball are assigned grades. Keep in mind that the service you selected will determine which category in the Set Registry your item will qualify for. To learn more, please visit the Autograph Grading Guide.
Once you are ready to submit your items, you will complete the appropriate submission form(s); forms can be obtained through the Online Submission Center or by calling/emailing Customer Service to have hard copies mailed to you. Once completed, you must mail in the submission form(s) along with your item(s) and method of payment to the address listed in the top-left corner of the form.
You also have the option of submitting your items to us at a trade show, where we will have a booth set up to accept submissions. The Show Schedule, which is always available online, is regularly updated and also lists the services we will be performing at each event.
If you would like to drop off your items at one of our offices, this can be arranged. However, please know that we only accept submissions at our Woodbridge, NJ, office by appointment only and on a limited, case-by-case basis for high-value items and high-volume submissions at our Southern California location. If you would like to set up an appointment, please call Customer Service at (800) 325-1121 for further assistance.
Please be advised that if your item fails to pass our process, you will still be responsible for the fees. Additionally, prior to submitting items to PSA/DNA under the Autograph Encapsulation service, we recommend you check here for the most up-to-date list of available holder sizes.
Each Type of Submission will need to be submitted separately, with their own paid return shipping. However, you may ship all of these submissions to us in the same box, bearing in mind that they will have to be shipped back separately.
For example, you can include all of the items eligible for the Autograph Authentication service and Autograph Encapsulation service in the same package. However, they will need to be written up on their own separate submission forms and must be shipped back separately as well.
Please remember that the estimated turnaround time is not guaranteed, and it does depend on the Service selected. For PSA services, you can view the current processing times on the Pricing page. These estimates will reflect the average processing time for orders recently completed. Please log into your account page on PSAcard.com to view your order status. Email updates will also be sent, when the order is entered for processing, when label descriptions are ready for review, when grades are available and finally, when the order has shipped. For DNA services, please see the submission form for the estimated turnaround time, as each service may differ. Once the order is entered for processing, the estimated turnaround time will begin. Your account page at PSAcard.com will be updated with the outcome of the authentication and grading (if applicable). Since the turnaround time is estimated in business days, please allow a grace period of 3-7 business days before contacting Customer Service regarding a late order.
You will be responsible for shipping both ways. You can calculate the return shipping cost by using the chart listed on the back of the submission form or by checking the appropriate chart on the Return Postage page online. If you have your own FedEx or USPS account, you may enter your account information on the submission form to charge your account directly.
For detailed information on how to package and ship your items, please refer to the Packing Guidelines page on our website. Otherwise, please make sure to package the items in a manner that will not risk damage to the item in transit or upon removal. Be advised that if the item is not easily retrievable through the packaging, is poorly packed and/or is damaged in transit, your package may be refused.
If you have an international submission, please be advised you will be subject to international shipping rates and extended shipping timeframes. International shipping rates can be calculated by referencing the chart on the back of the submission form. Please contact Customer Service at (800) 325-1121 if you have any questions.
To use FedEx for the return shipment of your submissions, you must have your own account and third-party insurance, with the understanding you are liable for any loss or damage to the package. On the submission form, please enter your FedEx account number, insurance value limit and delivery option under the appropriate section.
You are also responsible for paying any duty or tax fees on your incoming or outgoing shipments. On the airway bills and commercial invoices, please mark “Bill Sender” on all. When using your own FedEx account, you are releasing PSA from all liabilities due to loss or damage to the package.
We only use US Postal Service or FedEx. We do not use the following couriers on incoming or outgoing shipments: UPS, DHL or any other.
To ship internationally, please use one of the following addresses depending on your method:
USPS Package ship to: PSA or PSA/DNA Div., PO Box 6180, Newport Beach CA 92658
FedEx Int’l Priority or Economy package ship to: PSA or PSA/DNA Div., 1610 E. St Andrew Place, Suite 150, Santa Ana, California 92705
FedEx Int’l Ground package to: PSA or PSA/DNA Div., 1610 E. St Andrew Place, Suite 150, Santa Ana, California 92705
For domestic shipments, PSA uses multiple carriers and determines the best service based on various factors when shipping your order back to you. These carriers currently include:
USPS
FedEx
Armored carriers such as: Brinks, Dunbar, Ferrari, Malca Amit, etc.
Please note that the carriers PSA uses may change in the future. All packages are shipped using PSA’s insurance and require signature confirmation for delivery.
If you would like to guarantee that your order ships via a certain carrier, please create a shipping account with that carrier (FedEx or USPS Express Mail) and provide PSA with the account number and shipping information for that account. Outside of specifying a carrier account number that bills directly to you, due to the high volume of PSA Shipping, we are unable to accommodate special requests for specific shipping carriers or methods. Please also note that once an order is shipped, PSA is unable to reroute and/or redirect the address or intended recipient of that package.
You will be charged once your submission is complete & ready to be shipped back to you.
Some features are only available with Classic Submission: Authentication & Grading Categories – Tickets – Packs – Coins Additional Authentication & Grading Services – Crossover – Review – Reholder PSA Submission Levels – Premium 10 Legacy Features – PSA Vouchers To use these features, start a Classic Submission instead of an Assisted Submission.
On the Review page, you can update service levels for individual items or the entire submission.
Yes. Just go to your dashboard and select “Submit” to start a Classic Submission.
The Assisted Submission flow automatically assigns a service level based on your card’s estimated value.
No. Currently, only Classic Submission allows you to adjust coverage.
Prepaid labels are currently available for a submission with a single service level. This will expand soon.
Assisted Submission will generate multiple orders if submitting to multiple service levels. All orders will share the same submission ID label.
No. After checkout, you’ll receive a single package label barcode. Follow the instructions to stack and include the correct submission forms.
No. If multiple service level orders are produced, each submission is processed separately and will be returned in its own shipment.
This is a PSA-generated estimated value based on historical sales data and expected grade outcomes. For example, modern cards often grade higher than vintage cards. Use this as a guideline—always review and determine the value yourself for insurance and service level selection.
The Collector’s Club is an exclusive membership with PSA. After you’ve paid the annual fee, you will have access to exclusive service levels only available to Collectors Club members (listed under our Pricing Schedule for PSA Services) and Grading Specials (listed on our Collector Club Specials page).
You are not required to join the Collectors Club in order to submit your items. You can read more about joining on the PSA Collectors Club page.
The PSA Collectors Club membership is now available for purchase. Visit PSAcard.com/join for more information.
Standard Collectors Club Membership includes:
$149 / Year
Bulk grading starting at $24.99/card
Grading specials
PSA Magazine subscription
Premium Collectors Club Membership includes:
$199 / Year
Card Ladder Pro (Valued at $200/year)
Bulk grading starting at $24.99/card
Grading specials
PSA Magazine subscription
PSA Magazine is a Collectors Club member-exclusive magazine that is delivered monthly. When joining, Collectors Club members have the option to choose to receive two separate editions: Sports or Pop Culture & TCG. Some issues also feature variant covers, which can sometimes be sequentially numbered.
You’ll receive your first issue approximately 6–8 weeks after your membership purchase. For example, if you join in April, your first issue will be the June edition.
When first joining Collectors Club, and after selecting either a standard or premium membership, customers will be prompted to select to receive either the Sports or Pop Culture & TCG edition of PSA Magazine.
Unfortunately, once you make a choice between Sports and TCG, the selection you make at purchase will be locked in.
From time to time, PSA may include various promotional cards in some or all issues of PSA Magazine or include other promotions for subscribers. Promotions may vary between Sports and TCG, the existence of promotions during any subscription year is never guaranteed by PSA, and PSA may elect to discontinue any promotion without notice to you at any time.
If PSA includes a promotional card within an issue of PSA Magazine and the card or magazine arrive severely damaged, you may contact PSA support using this form within 60 days of the issue's ship date to request a replacement. Replacement cards and magazines are subject to availability and are not guaranteed.
Your first issue of PSA Magazine will arrive two months after you join Collectors Club.
| Joined Collectors Club | First Issue Received |
| January | March |
| February | April |
| March | May |
| April | June |
| May | July |
| June | August |
| July | September |
| August | October |
| September | November |
| October | December |
| November | January |
| December | February |
The PSA Vault is a highly sophisticated storage facility located in New Castle, Delaware, designed and outfitted for the safekeeping of collectibles.
Vaulted items are fully-insured, protected 24/7 by security professionals, and stored in a climate-controlled environment behind torch and tool Class 3 UL Rated doors.
We currently accept trading cards that are encapsulated and authenticated by PSA, SGC, BGS, or CGC. Raw (ungraded) cards or cards in other holders are not eligible at this time.
From the time of order creation to service completion, customers can elect to route grading submissions directly to their PSA Vault on an item-by-item basis.
Visit My Orders to assign and manage destinations for active trading card submissions.
Online or in the PSA app, visit My Collection to manage and return items from the PSA Vault anytime.
Shipping & Handling Fees
U.S. withdrawals: $5.99 per shipment (covers up to 50 items per shipment)
Canada withdrawals: $24.99 per shipment
Other international withdrawals: $31.99 per shipment
Withdrawal Fees (for items vaulted more than 90 days)
$1.99 per item
Additional Early Withdrawal Fees (additional fee for items vaulted less than 90 days)
$4.99 per item
Please note: The Additional Early Withdrawal fee will be waived for all items purchased through Power Packs early access.
Consigning your card means entrusting PSA to market, sell, ship, and collect payment on your behalf.
The experience is designed to be effortless. PSA will create and host your listing on its eBay storefront, with marketable item details and photography attracting buyers who value the PSA name. Sold cards ship directly from PSA with buyers covering the cost to ship. Payment is deposited directly into your bank account with PSA’s consignment fee automatically deducted.
Please note consignors are strictly prohibited from bidding on their own items. Failure to comply may result in actions taken by PSA and eBay as necessary.
Sellers pay a single fee that corresponds with the final eBay sale price. Sellers do not pay eBay fees, and shipping costs are covered by buyers. One fee—that’s it.
Example: A $200 sale is subject to the 13% rate fee applied to sales in the $100-$499 range.
Payment would process as follows:
Sale Price: $200
13% rate fee: $26
Payout to Seller: $174
PSA partners with Stripe for secure payouts. Once your item is sold and the buyer has paid, funds are transferred to your Stripe account within a week and deposited into your bank account per normal bank processing times.
Should your card not sell, or a buyer declines to pay, no consignment fee is charged and your item can easily be relisted.
A 1099 form will only be issued if your earnings meet the federal or state reporting threshold. Currently, the federal threshold is anticipated to be $20,000 and more than 200 transactions for 2026, but is subject to IRS updates. State reporting thresholds can be as low as $600 with no transaction threshold. Even if you don’t receive a 1099, you’re still responsible for reporting any income you’ve earned when filing your taxes. For more information on verifying your tax details or accessing your 1099 form, please visit our payment partner Stripe to learn more.
The ability to list and consign items to eBay through PSA is only available in the following supported countries:
US
Canada
Japan
UK
Australia
Hong Kong SAR China
Singapore
Taiwan
UAE
Kuwait
Cyprus
Saudi Arabia
Bahrain
Qatar
Oman
Turkey
Jordan
Yes, the PSA Store on eBay currently supports international shipping.
The Buy It Now feature allows PSA Vault users to list their graded cards on eBay at a fixed price, enabling buyers to purchase cards instantly without participating in an auction or bidding process.
The Buy It Now feature is available to PSA Vault users with vaulted cards. If you’re not currently using the PSA Vault, you can submit your graded cards to the Vault to access this feature.
At this time, listing directly to Buy It Now from grading is not available. To sell your cards directly after grading, route them to the PSA Vault through your orders dashboard.
To cancel your Buy It Now listing:
From the PSA website:
In your Collection, select the card you want to cancel from your listings.
At the top right corner of the screen, click on "Item Actions."
Choose "Cancel Listing" from the dropdown menu.
From the PSA App:
In your Collection, select the card you want to cancel from your listings.
At the top right corner of the screen, tap the three dots.
Choose "Cancel Listing" from the pop up menu.
Your listing will be removed, and the item will no longer be available for purchase.
Currently, the best way to change the price of your Buy It Now listing is to cancel the listing entirely and relist it at your preferred price. Simply follow the steps to cancel your listing, then create a new listing with the updated price.
This ensures your new price is accurately reflected for buyers.
To make changes to your Buy It Now listing title, please contact our support team for assistance. Our support team will guide you through the process to ensure your listing is updated as needed.
Yes, Buy It Now Offers is a new feature that allows potential buyers on eBay to send you offers on your PSA Vault items listed with a Buy It Now price. You can choose to accept, decline, or let the offer expire.
Currently, we do not support the ability to counter or send an offer to a potential buyer.
Two-factor authentication is designed to keep your account safe. By adding a second method, besides your password, you can help ensure you’re the only person who can access your account.
To turn on two-factor authentication feature navigate to your account’s Login & Security page and select ‘Get Started’. If you haven’t verified a phone number yet, we’ll prompt you to verify with a code sent to your email. Next, add your preferred phone number and we’ll confirm with a code sent to your phone. Once confirmed, you can adjust your settings for authentication.
Please note: you cannot use the same phone number for multiple accounts.
No. You may control if you use two-factor authentication to login to your account. To change your settings, navigate to the Login & Security page to select your preference on when you need to authenticate.
You can easily verify a PSA-certified item within the PSA App using two methods:
Scan the Label:
Open the PSA App and tap “Scan a Card”
Use your phone’s camera to scan the PSA label or QR code on the graded card.
The app will instantly pull up the certification details
Text Search:
Open the PSA App, on the “Home” tab tap the Text Search button
Enter the Cert ID (the unique number found on your PSA-graded label).
View the full certification details
The app allows you to submit trading cards for grading, including standard-size cards, tallboys, Dual Service (card grading with autograph authentication), and oversized trading cards (supersized, T3, and jumbo cards).
For all other submission types—such as Review, Crossover, and Reholder services—please use the PSA website.
For now, the PSA App auto-selects the carrier offering the best protection and signature requirements.
Please submit using the PSA website to select a different preferred carrier.
Yes! Submission drafts will transfer from the PSA app to the PSA website.
Not currently. Please submit through the PSA website to redeem vouchers.
Currently, no—but stay tuned for updates.
The PSA App’s card scanner and research tools allow users to scan their trading cards using the PSA App to instantly identify them and access essential data such as PSA-graded estimated values, population reports, recent sales history, and live eBay listings.
The tool is designed for all trading cards but is optimized for cards previously graded by PSA. If a card isn’t recognized, it may not yet be in PSA’s database or you may be the first to submit the card.
Limitations:
No raw/non-graded pricing data – The initial launch does not include estimates or sales history for ungraded cards.
Limited to PSA’s database – It may not recognize obscure or newly released cards that are not yet in PSA’s system.
Some rare cards may have incomplete data – Cards with low grading volume or sales history may not have extensive historical price records.
Despite these limitations, PSA is committed to continuously enhancing the database and scanning experience.
Yes, but only for grades with sufficient historical sales data. Please note, some lower-population or rarely graded cards may not have complete graded value data.
Yes! Users can search by text by entering a card’s details to find PSA-graded values, population reports, and sales history.
How to Search via Text:
Step 1: Open the PSA App and tap the “Text Search” icon on the homepage. You can also access the search bar after scanning an item.
Step 2: Enter the card details in the search bar at the bottom.
Step 3: Select the card that matches your search.
Yes! Once a card is scanned and a match is selected, users can seamlessly add it to their PSA grading submission cart.
If your card isn’t identified, make sure you have good lighting and a clear scan, and use a contrasting background for better accuracy. If scanning doesn’t work, try searching manually.
If the issue persists, keep in mind that PSA continuously updates its database and welcomes feedback.
If you’re submitting a card for grading and can’t find it through the scanner or text search:
Step 1: Click "Add Manually" above the search bar
Step 2: Enter the card details to proceed with your submission.
Please follow these links for in-depth FedEx 2Day and FedEx Ground delivery service details.
FedEx 2Day and FedEx Ground are the only two inbound shipping services offered by PSA at this time. FedEx services are available for shipping within the contiguous United States only.
No. PSA is currently offering FedEx 2Day and FedEx Ground at special rates only for shipping to PSA from within the United States.
A confirmation email will be provided shortly after Online Submission Center checkout that contains both a shipping label QR code (for printing at FedEx) and a print-ready shipping label link (for printing at home). Choose the method most convenient for you! If you experience issues retrieving your label, please contact PSA Customer Service at [email protected]. If a shipping label was not generated, you will not be charged for shipping services.
Whether you opt to use the QR code or print the label yourself, Collectors will charge you for shipping at the time FedEx scans your package. You will not be charged at the time you create your submission.
No, a prepaid shipping label can only be used for its designated submission.
Your shipping label is valid for 30 days after submission checkout. If FedEx doesn’t receive your package in that timeframe, your PSA order will be canceled and you will need to create a new submission. Customers will not be charged for unused shipping labels.
No. Customers are responsible for insuring their packages when shipping their items to PSA, and PSA disclaims all responsibility for the condition, damage while in the carrier's possession, or potential loss of items while in transit to PSA. In order to protect your package on its way to PSA, you may choose to purchase insurance through your preferred provider.
See Section 5 of the PSA Grading Terms and Conditions for more info.
No, customers can choose to purchase shipping insurance at their sole discretion from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs.
The tracking number is included on the shipping label in addition to a follow-up status email.
If you opt to print the label yourself, you may drop off your package at a FedEx Drop Box near you. We highly recommend requesting a receipt at drop-off as the receipt displays tracking and confirms FedEx drop-off.
You can also schedule a Fedex pick-up by contacting FedEx, pick-up availability is dependent on location.
To obtain your shipping label via the provided QR code, a FedEx employee must be present to scan and receive your package. See here to locate a FedEx Center near you.
Yes, as the receipt displays tracking info and confirms FedEx drop-off.
Please contact FedEx to learn more as it is highly dependent on location.
Follow the steps in this PSA Packaging Guide to help ensure a smooth and successful trip to PSA.
You will receive a delivery status email notification in addition to an order tracker notification.
FedEx delivery times cannot be guaranteed by PSA. Please contact FedEx with any delay issues.
Yes, you will be opted-in to receive email updates about the status of your package and may unsubscribe at any time. To resubscribe, visit the tracking page and update your preferences. Please note you must enter a tracking number first to resubscribe.
We will re-attempt to charge your payment method in accordance with our standard practices. If your payment method continues to fail upon re-attempt, we may reach out to you to provide an alternative payment method. Orders may be held and delayed until payment is received.
“Order Arrived” means PSA received your package, while “Order Prep” means PSA has scanned the submission barcode.
PSA does not assume any liability for an item until “Order Prep,” and this checkpoint also starts the clock on estimated turnaround time.
Many card defects work against graded perfection, and Grader Notes show the work by detailing the flaws identified during the grading process by PSA experts. Primary categories (corners, edges, surface, centering) are expanded upon and pinpointed to provide rationale for the numerical grade assigned.
At launch, the feature is included at no additional cost for trading card orders (grading, crossover service, review service) submitted for Express level service and above. When exploring PSA services, look for a Grader Notes icon to ensure eligibility.
Note that Dual Service submissions only receive for the card itself (and not the autograph).
Reholder service, autograph-only submissions, and orders submitted outside of the United States are currently ineligible. Stay tuned as PSA works to expand this new feature.
Grader Notes are included with eligible submissions at no additional cost.
Notes are viewable once grades are ready. Visit My Orders in your PSA account, look for the Grader Notes tag, and select category dropdowns to view defect descriptions (when applicable).
Grader Notes are not applicable for the following:
Items that receive a PSA 10 grade.
Items that qualify as a “No Grade” submission.
Items submitted at ineligible service levels.
Items submitted for Review that exceed the original grade.
Grader Notes are included at the graders discretion and cannot be requested during or after PSA authentication.
Currently, Grader Notes cannot be added to orders submitted below Express level service.
When submitting these items, you will also be required to enter a Max Insured Value. We understand you will not know the True Value of the item until it is authenticated, so we ask that you form a realistic, educated guess based on your own research, keeping in mind the Max Insured Value is used for insurance purposes.
Also, please note that any item with a Max Insured Value of $1,000 or more is subject to a Premium Item charge in addition to the authentication price; this is so we may properly insure the item for you. Premium 10 and Customer Research Center service levels will require customer input on the max insured value given the potential high value nature of these items.
Once you are prepared to fill out a submission form, you will need to select a Service Level, which is determined by your Max Insured Value. This is your estimate of the value of the item after it has been assigned a grade by PSA. We understand you will not know the true value of the item until it has been graded, so we ask that you form a realistic, educated estimate based on your own research, keeping in mind that the Max Insured Value acts as a max value for shipping insurance purposes and in the event of a claim related to the item.
To determine your value, we recommend you start by referencing PSA’s Photograde Online to obtain a general, visual illustration of each card grade; this may help you gauge the quality of your card. Based on this assessment, we then advise you to reference various pricing sources to determine the estimated value of your item. We also recommend you refer to a wide variety of trade publications, auction prices realized and/or even contact a dealer in your area (Dealer Directory) for additional assistance.
It is important that you spend the time, utilize the available resources, and take the necessary steps to accurately estimate the Max Insured Value. The Max Insured Value you provide establishes:
the max item value in the event of a claim connected with that item while at PSA,
the max item value for shipping insurance purposes, and
the appropriate Service Level and Service Level price.
Once you arrive at a Max Insurance Value, please refer to the submission form or Pricing for PSA Services to determine the Service Level for which your item is eligible, based on your Max Insured Value. The price listed will be what you will pay per item.
Note that if you desire a faster turnaround time on your order, you may select a Service Level above the Max Insured Value for your item.
If PSA determines, in its sole discretion and at any point in the process, that the submitted Max Insured Value has been understated relative to the market value of the item, PSA reserves the right to decline your stated Max Insured Value. If PSA declines the Max Insured Value of an item, PSA may require you to pay for the accurate Service Level as a condition of PSA completing the authentication and grading process as to the subject item. If you refuse, or are unable, to pay PSA for the accurate Service Level, then PSA will return the item to you unprocessed at your cost, and you will be charged for the Service Level at which you submitted the item. PSA’s determination that you have understated the Max Insured Value will affect only the Service Level charge, it will not change the Max Insured Value for purposes of establishing the max item value for claim or shipping insurance purposes.
Since PSA is a third-party authentication and grading company, we do not value or appraise items. Therefore, we ask that you form a realistic, educated guess based on your own research, keeping in mind that the Max Insured Value is also used for insurance purposes. To determine your values, you may use the PSA Price Guide, which is a comprehensive price guide for PSA and PSA/DNA-certified collectibles. You may also refer to other trade publications, auction prices realized and/or even contact a PSA Dealer for additional assistance.
If the item is found to be worth significantly more than your Max Insured Value based on the evaluation we provide, we will contact you to pay the difference in service level pricing/premium item and shipping charges, which are adjusted to properly insure and handle your item(s).