Are autographs authenticated and encapsulated at the New Jersey office? If, so how do I submit?
Yes. We do authenticate and encapsulate autograph submissions at the New Jersey office. To submit, schedule an appointment through our online appointment tool. Upon arrival at our office at your designated time, you will meet with one of our sales representatives who will guide you through the submission process. Filling out the appropriate PSA submission forms prior to your arrival will help to expedite the process. Each service level and type of submission will need to be submitted separately.
What is the turnaround time for autograph submissions submitted in the New Jersey office?
The turnaround time for any autograph submission dropped off is an estimated 20 business days. Expedited processing is available for an additional fee.
Can I request for my autograph order to be shipped back to me from the New Jersey office?
Yes. If requested, the New Jersey office will ship items back to customers. Shipping fees will be added and charged before shipping.
Can I ship my items to the New Jersey office?
Yes. To ship to the New Jersey office, follow the same shipping guidelines as you would for the California headquarters. For more information on how to ship your items, please refer to the packaging guidelines. Be advised that if the item is not easily retrievable through the packaging, is poorly packed and/or is damaged in transit, your package may be refused.
How do I set up an appointment at the New Jersey office?
Does the New Jersey office accept walk-ins?
No. We accept submissions at our New Jersey office by appointment only. This helps us provide better service to our customers. Office hours are Monday through Friday 9:30 a.m. to 4 p.m. Please schedule an appointment using our online appointment tool.
Does the New Jersey office offer same-day service without an appointment?
No. Same-day service must be approved by the management team before scheduling an appointment. Please e-mail [email protected] with your inquiry.
Can I submit professional bat and glove submissions for authentication at the New Jersey office?
The New Jersey office no longer accepts professional bat or professional glove submissions. Please mail those submissions directly to the addresses listed on their submission forms.
Can I submit Original Photograph orders at the New Jersey office?
Yes. We process all original photograph submissions at the New Jersey office, as well as encapsulation services. The turnaround time for original photograph submission is an estimated 30 business days. Please schedule an appointment using our online appointment tool.
Can I submit dual service autograph orders at the New Jersey Office?
We no longer accept dual service autograph orders at the New Jersey Office. Please mail your dual service submissions directly to PSA Headquarters.
Can I submit PSA cards, tickets, and packs for grading at the New Jersey office?
The New Jersey office no longer accepts drop-offs for card, ticket and pack grading submissions. Please mail your submission directly to PSA headquarters.