All orders submitted under the ‘Regular’ service level have now been processed and shipped back to customers. There are no Regular orders remaining in the backlog. For the latest progress on Value and other service levels, check out the Complete Through Date chart updated daily.
This month’s update from PSA President Steve Sloan includes news of a price reduction, the latest on our capacity growth, a spotlight on the Set Registry Awards and some very cool news for game-used bat collectors. Read all about it in the September President’s Letter..
PSA has announced the 2021 Set Registry Award winners. Browse through some of the most incredible collections in the world: Best Collection of the Year, Best Set, Best Rookie Set, Sports, Non-Sports, Tickets, Autographs. It’s all here. Check out the best of the best from PSA’s 20th Annual Set Registry Awards.
The PSA team has just returned from the 41st National in Chicago. A jam-packed booth. On-site grading. One hundred happy contest winners. A steady flow of job applicants. All while reducing the backlog back at the office. Read all about it in PSA President Steve Sloan's August Customer Update.
PSA is gearing up for the 2021 National Sports Collectors Convention in Chicago (July 28 through August 1). We will be offering on-site authentication, grading and encapsulation for all cards including crossovers, reviews and dual-service. Read the announcement for all the details on services offered at the show.
PSA continues to devote nearly all of its operational resources to processing the backlog. Express returns today but most other services remain suspended. PSA President Steve Sloan explains the rationale in his July President's Letter.
Complete Through Dates provide greater visibility into order processing progress as the CTD advances forward toward your order’s Entered date. Read our latest post on CTDs & Batch FIFO for greater understanding on the effects of Batch FIFO on order completion.
In this month’s update, PSA President Steve Sloan shares an order entry milestone, unveils PSA’s Customer Request Center, introduces a new policy on Qualifiers and much, much more. Read the June President’s Letter for all the pertinent details.
As part of our efforts to continually improve operational efficiency as we work through the backlog of orders, PSA will no longer require submitters to decide whether to request “No Qualifiers” on items in their submission. Characteristics such as Centering, Staining, Print Defects and Focus will be assigned at the grader’s discretion, and most typically will impact the numerical grade rather than carrying a qualifier. There are exceptions and we encourage collectors to review the updated policy on the PSA Grading Standards page.
In this month’s update, PSA President Steve Sloan shares the latest news on operations and order fulfillment progress, details on the acquisition of Genamint, Inc., introduces new PSA executives and a whole lot more. Read the May President’s Letter for all the details.
PSA announces the acquisition of Genamint to integrate next-generation technology into the grading process. Advancements in imaging and card diagnostics are key initiatives for PSA as we apply technology to improve efficiency, accuracy and capacity. Read the acquisition announcement for additional details.
PSA President Steve Sloan’s monthly update to customers announces the suspension of Value, Regular and Express service levels. Read the April President’s Letter for details.
All active Collectors Club members will have their memberships automatically extended to match the duration of the Value suspension. This extension will ensure existing members have twelve full months to utilize their annual Collectors Club benefits. Additionally, unredeemed vouchers will still be accepted during the suspension of service.
As part of the continued effort to streamline operations and get customers their cards back faster, PSA has temporarily removed the ‘Minimum Grade’ option from the Submission process. This move follows the recent decision to suspend the Crossover grading service, the primary application for selecting a Minimum Grade. PSA will post an announcement upon the return of the Crossover service and the Minimum Grade option.
PSA President Steve Sloan’s monthly update to customers details the CU acquisition, Complete Through Dates, pricing changes, and more. Read the March President’s Letter for details.
To focus on the PSA backlog, the Custom Encapsulation service has been suspended. PSA will make an announcement upon its return.
The December installment of Steve Sloan’s monthly update to PSA customers looks back on all we experienced during the past 12 months, both as a company and an industry. Read the December President’s Letter for all the details.
The November installment of Steve Sloan’s monthly update to PSA customers details the expansion of our operations facilities, the latest on our hiring efforts, the newest enhancements to the communication of our order process, and more. Read the November President’s Letter for all the details.
In response to the widespread increase in trading card valuations, PSA raises the maximum Declared Value to $199 on any card submitted under the four Value Services; Ultra-Modern, Modern, Vintage and TCG. Combined with the recent reduction in the minimum Value order size to only 20 cards, PSA is making it easier for collectors to take advantage of our lowest price points.
PSA releases a formal Group Submission page that guides interested collectors to the PSA Dealer Directory. These dealers have signed a formal code of conduct agreement with PSA and are approved to manage and submit group submissions.
Read the announcement for more details.
PSA restructures Value pricing while lowering minimum order size for the service. Ultra-Modern pricing is now $15 per card with 20-card minimum order quantities. Modern pricing is now $12 per card with 20-card minimum order quantities.
Read the announcement for more details.
PSA sells out of the Gold and Platinum Collectors Club memberships for the remainder of the calendar year. Current members who have not yet submitted valid vouchers are able to do so prior to membership expiration.
Read the announcement for more details.
Due to overwhelming demand, PSA suspends Economy service for both the trading card and dual authentication and grading services. This suspension will allow PSA to catch up on impacted turnaround times for these services. Please continue to check this page for updates.
PSA releases a new Appraisal Service. After years of customers asking, PSA at last provides a formal answer to the age-old collector question, ‘what is my item worth?’ The service is available only to items that have been certified by PSA or PSA/DNA. The PSA Appraisal service will expand to include uncertified items submitted to PSA or PSA/DNA for authentication and grading on January 1, 2021.
2020 PSA Set Registry Award Winners have been announced! Judges have selected over 30 winners, including 10 new Hall of Fame inductees, from the nearly 180,000 registered sets. Additionally, 14,468 sets have received designation as the ‘Best of the Registry’, the largest total ever. Please visit the 2020 Awards page and the Hall of Fame page to see all of the award winning collections.
Collectors Universe hires industry veteran Jamie Kiskis as the company's first Vice President of Product Development. Jamie will focus primarily on expanding the PSA Set Registry and providing a better experience for both current and new users.
PSA releases a new website with a cleaner design and better user interface. The new site makes it easier to find information about our services and instructions on how to submit.
PSA’s New Jersey office stops accepting drop off submission for PSA trading card, ticket, pack, professional bat, professional glove, and ring/award/trophy authentication and grading services. However, the office will honor previously scheduled appointments for those services until November 30, 2020.
PSA implements a 5% service charge to submissions with items not submitted in the same order they are listed on their submission forms. Items not submitted in order cause delays in the Receiving department and delay the overall grading process.
PSA launches a new Submission ID label for orders processed through the Online Submission Center. This allows customers to print out and adhere a label to this side of the package instead of writing the Service Level name. When packages arrive to PSA, the barcode is scanned, and the customer is notified via email.